Payment methods

The payment methods you turn on are the ones buyers see at checkout. Each method has its own fee and, for some, a minimum or maximum amount. You choose which methods to offer and whether you or the buyer pays the fee.

Open Store settings, then Payment methods.

If the list is empty, your account can't take payments yet. Methods appear once it can; see Verification.

Turn a method on or offCopy Anchor Link

Methods are grouped by region (Indonesia and Global), then by kind: QRIS, Virtual Account, E-wallets and Card.

1. Find the method in its group.
2. Use its switch to turn it on or off.

The change saves straight away and you see Payment methods saved. For virtual accounts, Turn on all banks and Turn off all banks change every bank in the group at once. The group heading shows how many are on.

What each method showsCopy Anchor Link

• The fee for accepting it, or No fee, with any minimum or maximum.
• Min and Max: the smallest and largest amount a buyer can pay with it.
• Who pays the fee: Paid by you, or Paid by your buyer as a service fee.
• Available in: the currencies it accepts. A method marked Not available in your currency can't be offered for your prices.
• Refunds: Payments with this method can't be refunded. or Full refunds only. This matters when you refund an order later; see Refunds and cancellations.

Some methods carry a status:

• Disrupted: the method is having problems. A note says what is going on.
• Paused: buyers can't choose it right now.
• Unavailable: it is no longer offered. If it is still on, turn it off.

Choose who pays the payment feeCopy Anchor Link

The Payment fee card sets who pays the fee for accepting a payment.

• I pay the payment fee: the price stays what you set.
• My buyers pay it as a service fee: the fee is added to what they are charged at checkout.

Choose one under Who pays, then Save.

If the card says Set by Sorai. Contact support to change it., the choice is fixed for your account.