Members and roles
Invite people to your organization and choose what each of them can do.
Members are the people who can sign in to your organization: a helper who answers buyers, a partner who builds pages. Each has a role that decides what they can reach. Members belong to the organization, so they work across all of its stores.
Open Organization, then Members. The list shows everyone with access and every invitation that hasn't been accepted yet, marked invited.
Roles
| What they can do | Owner | Admin | Staff |
|---|---|---|---|
| Products, pages and media | Yes | Yes | Yes |
| Orders | Yes | Yes | Yes |
| Analytics | Yes | Yes | Yes |
| Affiliates: see them | Yes | Yes | Yes |
| Affiliates: set rates, approve, mark payouts | Yes | Yes | No |
| Domains, integrations and notifications | Yes | Yes | No |
| Verification: submit and resubmit | Yes | Yes | No |
| Members and API keys: manage | Yes | Yes | No |
| Earnings: see the balance | Yes | Yes | No |
| Earnings: bank account and withdrawals | Yes | No | No |
| Plan and billing: change | Yes | No | No |
Staff can see the member list but not change it. Only an owner can make someone else an owner.
Invite someone
You need to be an owner or admin.
- Choose Invite member.
- Enter their Email.
- Pick a Role. It starts on Staff.
- Choose Send invite.
If they already have a Sorai account, they join straight away. Otherwise they join the next time they sign in with that address; until then they show as invited. They don't need to set up a business of their own.
Remove someone or withdraw an invitation
Choose the bin icon on their row, then confirm.
- Removing a member takes away their access to this organization immediately.
- Withdrawing an invitation means they won't join when they sign in. You can invite them again later.
How many people you can add
Your plan sets the size of your team, counting members and open invitations: one person on Free, three on Pro, and no limit on Business. When the team is full, Invite member says Your plan's team is full. Upgrade to add more people.