SoraiDocs

Payment history and receipts

See every payment you have made to Sorai, and print a receipt for each.

These are the payments your organization made to Sorai: plan payments, renewals, plan changes and AI credit top-ups. Money your buyers paid you is on the Earnings page instead; see Earnings and payouts.

Every member of the organization can see the history and open receipts.

Find a payment

Open Organization, then the Billing tab, and scroll to Payment history. Each row shows the Date, what it was For (for example "Pro, renewal"), the Period it covers and the Amount. A payment shows up here as soon as it lands.

Open a receipt

  1. In Payment history, choose View on the payment.
  2. The receipt is issued by Sorai and Billed to your organization. It shows when it was Paid on, what it was For, the period, how it was Paid with, and the Amount.
  3. Choose Print to print it or save it as a PDF from your browser's print dialog.

Choose Back to billing to return.

Each receipt carries a Reference you can quote to Sorai support.

A receipt is a record of payment, not a tax invoice.

Troubleshooting

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