Verify your business
Confirm who you are so Sorai can accept payments and pay you out.
Verification is a one-time check on who is behind your organization. Until it is approved, selling and payouts stay locked: buyers cannot pay you, and no money can leave your balance. Do it once per organization, before your first sale.
The owner or an admin submits it. Staff can see where it stands but cannot send or change it.
Where to start
A banner across the top of every console page tells you what verification needs next. Choose Verify now on it. If you saved answers earlier without sending them, the banner says Finish your verification and the button is Continue.
Once you are verified, a Verified badge sits beside the title of the Earnings page. Choose it to see your verification details.
Before you begin
Have these ready:
- An official identity document, as a clear photo or scan.
- The bank account you want to be paid to, with the account holder name exactly as the bank has it.
What exactly is asked for depends on your country and on whether you sell as an individual or a business. The form only shows the fields that apply to you.
Fill in the form
The form has six steps. Choose Next to move on; your answers are saved as you go, and nothing is sent until the last step.
- Country and entity. Your country is shown under Where you're based, with the currency you are paid in. It was set when your organization was created and cannot be changed. Then answer Who is this account for?: An individual if you sell under your own name, or A registered business if you sell under a registered company.
- What you sell. Pick the Category that best describes your products. Choosing one confirms you have read the seller policy. Sorai is for digital products only, and a category marked Not accepted cannot be chosen.
- Identity. Enter your details exactly as they appear on your official document. Phone numbers take a country code; a leading 0 on the number is fine.
- Documents. Choose Upload document for each file asked for. Make sure all four corners are visible, the text is sharp enough to read, and no glare or shadow covers the details. The accepted formats are listed on the step.
- Bank account. Choose your Bank and enter the Account number and Account holder name. Use the name exactly as it is registered with the bank: a mismatched name is the most common reason a payout account is rejected.
- Review. Check every answer, then choose Submit for verification.
If you leave partway, the form picks up where you left off next time.
After you submit
Checking usually takes 1-2 working days, and you get an email either way. The Verification page shows one of these:
- Verification in progress: your details are being reviewed. There is nothing to do but wait.
- More information needed: some answers need changing or adding. The steps that need work are marked Needs attention, with the reason beside each field. Fix them and choose Resubmit.
- Verification rejected: the last submission was not approved. Correct the form and choose Resubmit.
- Verified: payments and publishing are open for your organization.
Verification approves your business. Your payouts still go to the bank accounts you add on the Earnings page; see Earnings and payouts.